FAQ

~ FAQ ~

Our site provides the following benefits:

  • Make your own account to see what files you’ve previously downloaded, past orders, and easier checkout
  • Products are available immediately after successful payment (unless otherwise stated)
  • We offer a FREE platform for students to congregate, get help, and find other resources for success
  • We are wholly committed to prosperous students. We offer live customer service (no automations!) and we want to work with you, the student, because we understand how difficult university can be.

After successful payment, a download link is provided for the product. Additionally, the link is automatically emailed to the buyer. Feel free to further contact us if you need additional assistance. 

Since we offers non-tangible, digital goods we do not issue refunds after purchase. We only refund is item is not as described.

We do not keep any of buyer information provided to us and remove it from records immediately as soon as payment is processed and student receives its all purchased material.

Absolutely. We provide a free sample chapter for each resource in our store. Simply find the resource you’re looking for and click the sample button on the product page to obtain your free sample. If you like to view specific sample please contact us .

Resources are all in digital format ie .PDF, .DOC, .DOCX, or .RTF .No physical item will be shipped to you. Files ending with the extension (.PDF) can be opened using Adobe Acrobat Reader. Files ending with the extension (.DOC), (.DOCX) or (.RTF) can be opened using Microsoft Word or other text processor.

Click on the following link for information on how to unzip files

http://www.wikihow.com/Unzip-a-File

Please contact us and we will send you unzip file for you.

PayPal is the safer, easier way to pay. You can use your credit card or bank account without exposing your account numbers